Finance
Loan Product

Health Waiver

If illness or injury stops you working, or in the event of terminal illness or death, our Health Waiver can help cover your loan so it doesn't pile on top of already hard moments.

What it covers.

Our Health Waiver is an optional product that can waive some of your regular loan repayments if illness, injury, or a terminal illness stops you working, and can waive the remaining balance of your loan in the event of your death.

A one-off waiver fee is added to your loan and included in your regular payments, so there's no extra charge payable upfront. If a covered event happens, get in touch and we'll walk you through what we need for an application. Subject to the waiver conditions and exclusions, your regular loan repayments are waived while the event qualifies, up to the benefit caps in your loan agreement, and in the event of death the remaining balance of your loan is waived in full.

Full terms and conditions are provided before you sign.

How it works.

  1. Opt in when you apply.
    Add Health Waiver to your loan application. A one-off waiver fee is added to your loan and included in your regular payments, so there's no extra charge payable upfront. Your exact figure is shown in your loan disclosure before you sign.
  2. If a covered event happens, get in touch.
    We'll walk you through what we need to review your claim.
  3. Your loan repayments are waived.
    Once we've reviewed and confirmed, your regular loan repayments are waived while the event qualifies, subject to the benefit caps and full conditions in your waiver terms. In the event of death, the remaining balance of your loan is waived in full.

The cost.

A one-off waiver fee is added to your loan and included in your regular payments, so there's no extra charge payable upfront. Your exact figure is shown in your loan disclosure before you sign.

Cancellation, early prepayment rebates, benefit caps, and the rest of the finer points are set out in your waiver terms and conditions, provided before you sign.

Who it's for.

Health Waiver is designed for people who want the peace of mind of knowing their loan repayments are covered if illness or injury stops them working, and who want to protect their family from being left with the loan debt if the worst happens.

Eligibility and suitability criteria apply, and the waiver is subject to specific conditions and exclusions (including, typically, pre-existing medical conditions and events that happen outside New Zealand). Full conditions and exclusions are set out in your waiver terms and conditions.

Questions people ask.

How much does it cost?

A one-off waiver fee is added to your loan and spread across your regular payments, so there's no separate charge upfront. The fee depends on your loan details and is shown in your loan disclosure before you sign.

What events are covered?

Three things, at a high level: sickness or injury that stops you working, diagnosis with a terminal illness, and death. Each has its own conditions and evidence requirements. Full definitions and qualifying criteria are set out in your waiver terms.

How do I claim?

Get in touch as soon as you can and we'll walk you through the process. There's some documentation to gather, and we'll tell you exactly what's needed for your situation.

What happens in the event of my death?

Health Waiver waives the remaining balance of your loan in the event of your death, so your family or estate isn't left carrying the debt. The full conditions are set out in your waiver terms.

Can I cancel the waiver?

Yes, within the cancellation window set out in your waiver terms. Cancellation details, refunds, and rebates are all covered in the terms and conditions provided before you sign.

Can I add this to my existing loan?

Health Waiver is normally selected at loan signup. If you'd like to add it to an existing loan, give us a call and we'll assess on a case-by-case basis.

Where can I read the full terms?

You'll receive the full waiver terms and conditions as part of your loan documentation before you sign, so you can read everything in detail before committing.

Ready to get started?

Add it to your plan and we'll take it from there.