Help on the end of a phone call, 24/7. Jumpstarts, lockouts, tows, and more. One monthly voucher, auto-redeemed with NZRA.
A flat battery on Monday morning. Locked out on a weekend away. A blowout on a deserted stretch of road. Movogo's Roadside Assistance puts a trained human on the end of a phone call, 24/7 anywhere in New Zealand.
We partner with NZRA (New Zealand Roadside Assistance). Pick a cover level at signup (Basic or Premium), and we issue a voucher each month that's automatically redeemed against your plan. Your cover is always active. When you need help, you dial the NZRA number and they dispatch someone to wherever you are.
No callout fees for the things your cover includes. Just dial the number and get going again.
Movogo partners with NZRA (New Zealand Roadside Assistance). When you call, you're talking to NZRA's 24/7 operations centre, and they dispatch accredited contractors anywhere in New Zealand.
Basic
Premium
Basic covers you for the common stuff: flat batteries, flat tyres, locked keys, running out of petrol, tows to the nearest repairer. Premium adds benefits for when you break down a long way from home and the repair takes more than a day (rental car or accommodation, plus a taxi contribution). If you mostly drive around town, Basic is usually enough. If you do long-distance or regional driving, Premium is worth the extra.
Premium's accommodation, rental car, and taxi benefits apply if your breakdown is more than 100 km from the registered home address on your Movogo plan, and the repair can't be completed within 24 hours. It's designed to cover you when you're stuck a long way from home.
Basic and Premium both cover a jumpstart, so you can usually get going and home. Actually replacing the battery (parts and labour) is at your own expense. If you'd rather budget for things like this, adding Servicing & Repairs to your plan builds a buffer for parts and repairs at your chosen garage.
Covered. NZRA will help you access your vehicle with your authorisation. If the key retrieval causes any damage, NZRA isn't liable, but most situations are resolved without incident. Locksmith services for lost, stolen, or damaged keys are separate and at your expense.
Yes. Both Basic and Premium come with unlimited callouts per year.
Accident coordination (recovery, transport, accommodation, rentals, assistance for bogged or stuck vehicles) is at your own expense. Your insurance policy is usually the right place for accident support. NZRA can help you figure out what to do, but the paid-for cover kicks in for breakdowns, not collisions.
You'll get an NZRA phone number and membership ID when you sign up. Call any time, 24/7, and an operator will dispatch a contractor to your location anywhere in New Zealand. If you don't have your membership ID to hand when you call, quote your rego instead and they'll find you.
Roadside Assistance is tied to your vehicle. When you sell, let us know what you're moving to. You can swap the vehicle in your Movogo plan and associate Roadside with your new car. Or you can cancel your plan.
The platform that makes car ownership easy and affordable.
Contact
PO Box 90277
Victoria St West
Auckland, 1142
8am– 5:30pm weekdays
(09) 913 8560
Movogo Finance Limited. New Zealand Company Number 9357507. NZBN 9429052988677. FSP1011510. Member of Financial Services Complaints Limited (FSCL) for dispute resolution. All estimates shown on this site are indicative and are not an offer of credit or insurance. Any loan is subject to credit approval, responsible lending assessment, and standard terms and conditions. Waivers are loan features provided in-house by Movogo Finance Limited and are governed by your loan agreement. Insurance-related products are underwritten by Provident Insurance and are subject to the relevant policy document. Please read all documents carefully before signing.
