Membership

Servicing & Repairs

Keep your car serviced on time, with a buffer for the things that go wrong in between. Voucher issued when it's due, redeem it at your chosen garage on whatever your car needs.

What it covers.

A car that's serviced on schedule runs better, lasts longer, and is worth more when you sell it. And when something unexpected breaks in between, you want to be able to afford the fix without it wrecking your week.

Movogo budgets for both. Pick how often you want your car serviced (by time, like every six months, or by distance, like every 10,000 km) and pick a garage from our network. We suggest a value based on your vehicle, and most people add a bit extra for repairs so there's a buffer when something unexpectedly goes wrong.

Two weeks before your service is due, we issue a voucher for the full amount and let your mechanic know you're coming. You redeem it at the garage on whatever your car needs (the scheduled service, parts, repairs, a new set of wiper blades). If you don't use it all, the balance rolls into your next voucher so you've got even more to spend on bigger jobs down the track.

How it works.

  1. Set up your schedule and garage.
    Pick how often you want your car serviced (every 6 or 12 months, or every 10,000 km for example, whatever suits). Pick a garage from our network. We'll suggest a value based on your vehicle, and recommend you add a bit extra for repairs.
  2. We issue your voucher when it's due.
    Two weeks before your next service, we send you a voucher for the full amount and let your chosen mechanic know you're coming. Your contribution up to that point is what funds it.
  3. You spend it on whatever your car needs.
    Use the voucher at the garage. The service, parts, repairs, tyres, new wipers. Anything on the invoice from a participating garage is covered up to your voucher value.
  4. Unused balance rolls forward (or reduces your payments).
    If you didn't use the full voucher, you've got two options. Roll the unused amount into your next voucher so you've got more to spend when bigger jobs come up (we recommend this), or apply it as credit against your regular payments and dial them down for a while.
  5. You pay it off in the lead-up.
    Your regular contribution is sized so each voucher is fully funded by the time it's due. Longer intervals, bigger repair buffers, or higher service costs push the weekly amount up. Rolled-over balances bring it down. We confirm your figure when you sign up and adjust over time.

Who we work with.

Movogo partners with Auto Super Shoppes, with participating garages around New Zealand. You pick the one that's convenient for you when you set up your plan, and when your service comes around, we send the voucher there. If Auto Super Shoppes doesn't have a location near you, let us know and we can check our wider network.

What's covered, what's not.

Included

  • Budgeting for your scheduled service at the interval you choose (time or distance).
  • A suggested service value based on your vehicle.
  • An optional repair buffer on top of the service amount.
  • A voucher issued two weeks before each service is due.
  • A heads-up to your chosen garage so they're expecting you.
  • Flexible redemption: service, parts, repairs, tyres, anything the garage invoices.
  • Unused balance rolled into your next voucher, or used to reduce your regular payments.
  • Odometer check at WOF time if your interval is distance-based.

Not included

  • Any invoice amount above your voucher value (you settle the excess directly with the garage).
  • Repairs from an accident (that's an insurance matter).
  • Servicing at garages outside the Movogo network (we can't issue vouchers for those).
  • Towing if your car breaks down (that's Roadside Assistance).

Questions people ask.

Can I choose my own service interval?

Yes. Pick by time (every 6 or 12 months, for example) or by distance (every 10,000 km, every 15,000 km, whatever you want). The manufacturer's recommendation is a good starting point, but you can go more or less frequent depending on your vehicle and how it's used.

How is my regular amount calculated?

Three things affect it: your vehicle (bigger or more complex vehicles cost more to service), the interval you choose (more frequent services mean a higher weekly but smaller vouchers, less frequent means the opposite), and the size of the repair buffer you add on top. We suggest a sensible starting figure when you sign up and you can adjust either way.

What if my service or repair costs more than my voucher?

You settle the excess directly with the garage. This is why adding a repair buffer is a good idea: it means a slightly bigger bill doesn't catch you short. If you're regularly going over, let us know and we'll adjust your plan.

What if I don't use the full voucher?

Two choices. Roll the unused amount into your next voucher so you've got a bigger buffer for bigger jobs (we recommend this, because car repairs tend to get more expensive as the vehicle ages). Or reduce your regular payments for a while.

Can I use the voucher for tyres or other parts?

Yes. The voucher covers anything on the invoice from the participating garage: service, parts, consumables, tyres, repairs. If it's something the garage does and bills you for, it's covered up to your voucher value.

What if my car needs emergency repairs between services?

A couple of options. If the repair is within your accumulated buffer, we can issue an early voucher so you can take it in. If the repair is bigger than your buffer, Fund Repairs finance (another Movogo product) can cover the gap and spread the cost across manageable payments (subject to a credit assessment including responsible lending and affordability criteria).

Can I change my garage later?

Yes. If you move, or if you'd rather use a different mechanic in our network, let us know. Your next voucher will go to the new garage.

What if I sell the car?

Any unused contribution can be carried across to your next car, or you can cancel your plan.

Ready to get started?

Add it to your plan and we'll take it from there.